At Cumonoi, your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website or make a purchase. By using our services, you agree to the practices described here.
1. Information We Collect
We collect personal information when you browse, place an order, or create an account, including:
- Name
- Email address
- Shipping and billing addresses
- Phone number
- Payment details (processed securely through trusted providers; we never store full credit card numbers)
- Purchase history and preferences
We may also collect non-personal data, such as browser type, device details, and site usage, to improve performance.
2. How We Use Your Information
We use your information for legitimate purposes, such as:
- Processing and delivering your orders
- Providing customer support
- Sending order confirmations and updates
- Improving our services and website experience
- Sending promotional offers or newsletters (only if you choose to receive them)
3. Sharing Your Information
We do not sell or rent your personal data.
We only share your information with trusted third parties who support our operations, including:
- Payment processors (to handle secure transactions)
- Shipping carriers (to deliver your orders)
- Security and IT providers (to protect our website)
These partners may use your information only for the services they provide and must keep it safe.
4. Data Security
We protect your data with:
- SSL encryption for secure transmission
- Firewall and malware protection
- Regular security monitoring and updates
Although no system is 100% secure, we are committed to safeguarding your information from unauthorized access or misuse.
5. Your Rights
You have the right to:
- Access or update your personal information at any time
- Request deletion of your data (unless required for legal or transactional purposes)
- Opt out of marketing emails by clicking “unsubscribe” or contacting us directly
6. Data Retention
We keep your personal information only as long as necessary to:
- Complete your orders
- Provide customer service
- Meet legal requirements
- Resolve disputes
7. Policy Updates
We may update this Privacy Policy from time to time. If we make significant changes, we will post the updated version on this page. Continued use of our services means you accept the changes.
8. Contact Us
If you have questions or privacy requests, please contact us:
- Email: support@cumonoi.com
- Phone: +1 (786) 916-6727
- Address: 2275 Navarro Ave, Altadena, CA 91001, United States
- Working Hours: 8 AM – 5 PM (Monday to Saturday)