At Cumonoi, we aim to deliver your order quickly, securely, and at no extra cost. Please review our shipping terms below.
1. Free Shipping
- All orders ship free within the United States.
- No minimum purchase is required.
2. Processing Time
- Orders are processed within 1–3 business days (Monday to Saturday, excluding U.S. public holidays).
- Orders placed after 5:00 PM PST (Los Angeles time) are processed on the next business day.
- You will receive a confirmation email once your order has been processed and shipped.
3. Delivery Time
- Standard delivery within the United States usually takes 3–7 business days (Monday to Saturday).
- Delivery times may vary due to carrier delays, holidays, weather conditions, or other unforeseen events.
4. Shipping Coverage
- We currently ship only within the United States.
- International shipping is not available at this time.
5. Order Tracking
- Once your order ships, we will send you an email with tracking details.
- You can track your package directly on the carrier’s website using the tracking number provided.
6. Delays or Issues
- While we work to deliver orders on time, delays can occur due to circumstances beyond our control.
- If your order is significantly delayed or you face issues, please contact us at support@cumonoi.com for assistance.
7. Contact Information
For any shipping-related inquiries, you can reach us at:
- Email: support@cumonoi.com
- Phone: +1 (786) 916-6727
- Address: 2275 Navarro Ave, Altadena, CA 91001, United States
- Working Hours: 8 AM – 5 PM (Monday to Saturday)